Navigating the Workplace: Dealing with the 'Butterknife' Manager
Recognizing the "Butterknife" Manager
Working in the dynamic world of hospitality can be an ever-changing adventure. No two days are the same, especially when you've earned your stripes in a union hotel. With seniority comes a unique perspective on operations, a wealth of knowledge, and a memory of managers who have come and gone. Today, we're going to delve into a particular type of manager - the "Butterknife" manager - and explore how to navigate this tricky terrain.
A Good Manager: Balancing Act
A skilled manager seamlessly combines leadership and management. While some may begin their careers with lower salaries, it's not a deterrent for those passionate about management. Hard work and a winning attitude often trump the initial paycheck.
Getting to Know Your New Manager
When a new manager arrives, everyone, including staff and peers, is eager to size them up. What's their style? Will they be friendly, fair, or approachable? These are some of the initial concerns, and new managers often make an effort to put their best foot forward.
The "Butterknife" Manager Unveiled
The "Butterknife" manager is a master of disguise, blending seamlessly into the crowd. But don't let their friendly façade fool you. Here's how to identify and manage them effectively:
The "Butterknife" Manager: Identification and Management
Hunting for Mishaps: They blend into the crowd, complimenting while seeking poor behavior.
Making Excuses: Excuses and apologies without progress.
Passive: Aggressive: Polite but harsh, using your input without credit.
Planting Gossip Seeds: Friendly facade, vindictive when crossed.
Charm vs. Confidence: Charm hides a lack of confidence.
Defensive and Protective: Hostile when threatened.
Bare Minimum Effort: Promises solutions and delivers minimal effort.
Liked over Respected: Prioritizes being liked over earning respect.
Tips for Navigating Butterknife Managers
Work Around Them: Focus on your job and avoid making enemies.
Personal Boundaries: Share only what's comfortable.
Avoid Arguments: Stay professional; don’t engage in arguments.
Be a Team player. Cooperate when necessary.
Don't Engage: Stay on topic and remain professional.
Show, Don't Tell: Let your work speak for itself.
Rise Above the Butterknife
The "Butterknife" manager prioritizes being liked over duties. Keep notes of unprofessional behavior and focus on your goals. Stay true to your mission, and let your achievements speak volumes.
About the Author
Lesley D. Nurse
Lesley D. Nurse is the author of "Unlocking the Hospitality Industry: How to Land Your First Job, Ace Interviews, and Excel from Day One." This invaluable guide offers proven hacks from an industry veteran, helping readers secure their first job in hospitality and excel from day one, regardless of experience. Available on major platforms like Amazon, this book provides practical advice and inspiring strategies, making it a perfect gift for anyone looking to thrive in hospitality, including those who lack confidence due to their accent, education, or other challenges. Lesley's expertise will guide you to success in this vibrant field.
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